Support

You write to the people who build the tools. We usually reply within one business day.

Product questions

Each product page answers the common questions in its FAQ:

Translate Slides with AIGoogle Slides™ add-on GridScoopChrome extension CardwrightChrome extension HARScopeChrome extension, free

Contact us

Prefer email? Write to info@bilingoplus.com. What we do with your message: Privacy Policy.

Purchases

I lost my licence keyReopen the purchase-confirmation page from the link you saved — it shows the key again. No link? Email us the address you paid with, or the order number from your Paddle receipt.
How do I cancel a subscription?GridScoop Pro and Translate Slides Premium can be cancelled anytime from the link in any Paddle receipt, or by emailing us. Future charges stop; access runs to the end of the period you paid for.
I want a refundWithin 14 days of any charge, including a renewal, for any reason — see the Refund Policy.